Self Service Platform .PORTAL
Individual, flexible and mobile communication with customers, external parties and business partners.
.PORTAL – brief description of the portal
The web-based self-service platform .PORTAL from gis GmbH enables you to easily and securely integrate external persons, such as visitors, craftsmen, forwarders, service providers or customers, into your company’s internal communication processes – regardless of time and place.
Via the .PORTAL, external persons can easily enter data themselves, carry out instructions independently, retrieve required information, coordinate appointments, request WLAN for their stay, reserve a parking space and much more. But not only that, the management of tasks and services for internal and external groups of people is also possible via the self-service platform.
In this way, your visitors, external employees, suppliers and all users of the .PORTAL become active participants in your digitized process chain – and without accessing your internal data. The result for all parties involved: error-free information on external persons, fast processing of information, transparent processes, central data storage and a high level of satisfaction. Likewise, high security mechanisms and customizable sets of rules mean that every step and every authorization can be controlled in a targeted manner to achieve the best protection for the data.
All content on the portal can be personalized and the features can be operated via the browser, from self-service stations or as a “To Go” variant via smartphone.
Secure & encrypted transmission of the data
The communication channels from your company to external visitors are revolutionized: the provision of a communication platform in the form of a portal, which ensures the requirements of data protection and does not allow external access to internal data records. This enables the high level of security for browser-based communication.
Easy registration & error-free maintenance
The registration process and the involvement of the external persons save the company a lot of time in data maintenance, as the information is entered by the persons concerned themselves. In addition, the reception staff has time for the important tasks and can receive the external persons individually.
Your employees, visitors and external persons can use a variety of interfaces and services via the application. Appointments can be managed, instructions completed in advance, WLAN and parking spaces added and all information relating to the visit can be clearly viewed and edited.
Available to everyone via the browser
A browser-based communication platform is created for visitors to your company. This offers your visitors the opportunity to view and manage their appointments at any time, regardless of time and place, via any terminal device.